Integrated Policy

We provide the market with innovative solutions, standard but also tailored to the customer, with commitment to environmental and social responsibility.

At Visound Acústica S.A (Vicoustic) as a reference company in acoustic products and services, we are aware of our corporate responsibility, taking design and quality as key factors in our development. Therefore, we understand that it is our duty to commit ourselves to continuous improvement and the quality of our processes and services, in order to fully meet the needs of our customers and achieve our global objectives, thereby consolidating the prestige of the brand Vicoustic.

Thus, Vicoustic's Integrated Policy policy is based on the following pillars:

Customers

We provide the market with innovative solutions, standard but also tailored to the customer, validated by our technology and team of specialists. At Vicoustic we have the most advanced hardware and software tools to accurately simulate the desired acoustic result. We intend to ensure a high level of operational efficiency, helping to boost the sale of products and guarantee the fulfilment of deadlines. The goal is customer satisfaction, while ensuring the quality of our products and services, we want to exceed your expectations and ensure your loyalty.

Vicoustic Team

We define and disseminate Vicoustic's global objectives at all levels, involving and encouraging employees to introduce improvements in new products, activities and services. We guarantee a culture of awareness by involving all employees in optimizing results, teamwork and daily responsibility for environmental and safety issues at work. We invest in the professional development of employees, through training and acquisition of experience.

Innovation

Innovation is the engine that drives us and highlights us in the market of products and services for acoustic solutions oriented to a wide variety of spaces, from studios, schools, offices, restaurants, among others. We combine technical competence with the quality of our raw materials and process efficiency, ensuring a quality end product combined with a modern and attractive design.

Providers

We promote strategic partnerships with suppliers in order to stimulate the continuous improvement of our products and services.

Compliance with Legal and Regulatory Requirements

Daily we aim to ensure compliance with the requirements of customers and external stakeholders, as well as applicable legal and regulatory requirements.

Community

We support community initiatives. We feel a constant concern to contribute actively to the society where we are inserted.

Environment and Safety

We create an environmentally responsible culture that contributes to the improvement of the sustainable performance of our activity. We favor the adoption of environmentally friendly products, adopting good practices to reduce waste and to forward our waste to licensed operators. Preventing environmental and work-related accidents as well as eliminating the risks to employees' safety and health is part of our policy.

Social Responsability

Vicoustic is committed to the fundamental principles of human, labor, environmental, and business ethics rights. Our social responsibility policy includes the following commitments:

• Respect for Human Rights, promoting dignity, equity, and justice in all operations;
• Promotion of equal opportunities and prohibition of any form of discrimination, ensuring workplace diversity;
• Prohibition of child labor, forced labor, or compulsory labor;
• Respect for freedom of association and the right to collective bargaining, ensuring that workers can unionize and negotiate working conditions without retaliation;
• Combating corruption and unethical practices, ensuring integrity and transparency in business conduct;
• Clear and accessible communication of social responsibility practices to all stakeholders.
• Continuous improvement of the social responsibility management system through monitoring, evaluation, and periodic review.

Vicoustic formally declares that it is not involved, directly or indirectly, in any activities considered unacceptable by the Forest Stewardship Council®, namely:

• Illegal logging or trade of timber;
• Violations of civil, traditional, or human rights in forestry operations;
• Destruction of high conservation value areas;
• Significant conversion of natural forests to non-forest uses;
• Use of genetically modified organisms in forestry operations;
• Violations of the International Labour Organization (ILO) Core Conventions.

Under Programme for the Endorsement of Forest Certification, Vicoustic is committed to not sourcing wood from unacceptable sources, such as:

• Illegally harvested areas;
• Forests converted to plantations or other non-forest uses;
• Regions where genetically modified organisms are used;
• Threatened high conservation value areas;
• Operations involving violations of civil, human, or traditional rights.

This policy is communicated to all employees, suppliers, partners, and stakeholders and is made publicly available through appropriate means.